Main tasks:
1) organization and maintenance of office management within the TO of the ESBU;
2) organization of work to ensure access to public information and the processing of citizens' appeals received by the TO of the ESBU;
3) organizational and methodological support for the electronic document management system of the TO of the ESBU;
4) monitoring and control over the implementation of the laws of Ukraine, decrees of the President of Ukraine, resolutions of the Verkhovna Rada of Ukraine adopted in accordance with the Constitution and laws of Ukraine, acts of the Cabinet of Ministers of Ukraine and assignments of the Prime Minister of Ukraine, the National Security and Defense Council of Ukraine, requests and appeals of people's deputies of Ukraine, as well as orders and assignments of the leadership of the ESBU, the Territorial Office, acts of other central executive bodies, public information requests, and citizens' appeals.
Main functions:
1) ensuring the coordination of the work of the structural units of the TO of the ESBU regarding office management, organizational support and archives, control, and processing of citizens' appeals and public information requests;
2) summarizing information on the status of implementation of current work plans of the structural units of the TO of the ESBU;
3) performing the registration, accounting, and storage of orders regarding core and administrative-economic activities, instructions, assignments, and minutes of meetings of the leadership of the TO of the ESBU;
4) performing work within the system of electronic interaction of executive authorities via outgoing correspondence to higher-level authorities, central and local executive bodies, enterprises, institutions, and organizations, and incoming correspondence: requests and appeals of people's deputies of Ukraine, documents of central and local executive bodies, enterprises, institutions, and organizations, public information requests, and citizens' appeals;
5) ensuring the reception, preliminary review, and registration of incoming correspondence, and the timely transfer of registered documents for consideration;
6) ensuring the dispatch of outgoing correspondence from the TO of the ESBU;
7) conducting inspections of the status of organization and maintenance of office management within the structural units of the TO of the ESBU;
8) conducting the initial review of citizens' appeals and requests for information, and bringing them to the attention of responsible executors;
9) organizing personal reception of citizens by the leadership and structural units of the TO of the ESBU;
10) performing centralized registration of written proposals, applications, and complaints submitted during personal receptions;
11) organizing the operation of the telephone "hotline" at the TO of the ESBU;
12) submitting reports to the leadership of the TO of the ESBU on the status of work with citizens' appeals received by the TO of the ESBU;
13) preparing information, reference, and other materials on the implementation of legislative acts, orders, instructions, and assignments of the leadership of the ESBU and the TO of the ESBU;
14) organizing work and providing advisory and methodological assistance to the structural units of the TO of the ESBU regarding access to public information and the processing of incoming citizens' appeals.
Contacts:
Mailing address: Territorial Office of the ESBU in the Poltava region, 47 Reshetylivska St., Poltava, Poltava region, 36007
Email: poltava@esbu.gov.ua
Telephone: +38 (0532) 56 63 93