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Personal Reception of Citizens

Conducting a personal reception of citizens at the Economic Security Bureau of Ukraine

According to the Decree of the President of Ukraine dated February 24, 2022 No. 64/2022 "On the introduction of martial law in Ukraine" (as amended) due to the military aggression of the russian federation against Ukraine, martial law was introduced on the territory of Ukraine.

In view of the introduction of restrictive anti-epidemic measures provided for by the resolutions of the Cabinet of Ministers of Ukraine No. 211 of March 11, 2020 "On preventing the spread of acute respiratory disease COVID-19 caused by the SARS-CoV-2 coronavirus" (as amended) and No. 1236 of December 09, 2020 "On the establishment of quarantine and introduction of restrictive anti-epidemic measures to prevent the spread of acute respiratory disease COVID-19 caused by the SARS-CoV-2 coronavirus in Ukraine" (as amended), the ESBU temporarily stopped conducting personal reception of citizens.

At the same time, citizens' appeals to the ESBU are accepted by means of postal communication, e-mail and telephone communication.

Postal address: Economic Security Bureau of Ukraine, 31, Sholudenko St., Kyiv, 04116

Phone: (044) 236 13 97*

E-mail: zvernennya@esbu.gov.ua

Please use these methods of submitting your requests, and we hope for mutual understanding.

* For the technical reasons, the telephone numbers (044) 236 13 97 (regarding citizens' appeals and requests for public information, telephone hotline for receiving reports from citizens) and (044) 236 14 05 (for general questions, regarding the receipt and registering incoming correspondence), are not working. If necessary, please send your requests to the e-mail: esbu@esbu.gov.ua, zvernennya@esbu.gov.ua, publicinfo@esbu.gov.ua

The official ESBU website will announce the resumption of telephone services.


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